What is Zonox?
Zonox is a TMS with dispatch and detention recovery for small and mid-sized Canadian trucking companies. It reads load tenders from Gmail or EDI, builds trips on a dispatch board, and keeps the notices, timestamps and supporting files for each load in one record that billing can invoice from.
How does Zonox handle detention?
Zonox checks open stops every five minutes and flags a stop when its free time runs out. Dispatch then confirms the driver is still on site, or records the departure, before any notice goes to the customer. Confirmed detention is stored with the load and carried into the invoice and any dispute.
Does Zonox email customers on its own?
No. Free-time expiry only flags the stop for dispatch. A person confirms the driver is still on site, or saves the completed departure time, before a notice is sent. ETA updates are held for approval unless you turn on automatic sending for a specific customer.
Do we need to replace our TMS or give drivers an app?
No. Zonox runs beside the Gmail inbox, spreadsheets or TMS you already use, and drivers keep reporting by phone, text or WhatsApp. Dispatch logs the times, and photos of signed PODs sent over WhatsApp land on the right load.
Does Zonox read EDI 204 load tenders?
Yes, on the Growth plan. Zonox reads X12 204 tenders that arrive by email and turns them into loads with every stop and reference number, alongside ordinary email and PDF tenders on every plan. Anything it is unsure about goes to a review list instead of becoming a load silently.
Who is Zonox built for?
Small and mid-sized Canadian trucking companies, especially carriers in Ontario that handle freight for brokers and 3PLs and want detention documented and billed consistently.
How does the pilot work, and what does Zonox cost?
The pilot is 30 days and free, with no card. You connect one dispatch inbox, follow real loads, and join a short weekly review. After the pilot, Starter is $149 CAD per month with one dispatcher seat, and Growth is $299 CAD per month with three. Extra dispatcher seats are $49 CAD per month each, and the owner never needs a seat. Enterprise is priced to the rollout.