The Boreal Lab Blog
Field notes on automation.
Detention Disputes: The Evidence Brokers Accept
A broker short-pays detention and questions the times. What to have on file for every load, and how to write a short, factual reply that gets paid.
Read postLTL Dispatch Software for Small Canadian Carriers: What to Look For
Seven questions to ask before choosing dispatch software: tender intake from email, shared LTL pickups, proof of delivery, how detention is handled, and whether it runs beside your current tools.
Read postHow to Calculate Detention Charges in Canada
A driver waits four hours at a receiver and the rate confirmation says detention is billable after two. So what goes on the invoice — and how do you make it survive a dispute? The whole calculation, worked end to end.
Read postHow Canadian LTL Carriers Get Paid for Detention Time (And Why Most Don't)
Detention is one of the most consistent sources of lost revenue in Canadian trucking, and it's almost entirely a documentation problem. Here's how it works, where carriers lose it, and what the ones who recover it do differently.
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